{"id":43836,"date":"2026-10-23T09:03:45","date_gmt":"2026-10-23T02:03:45","guid":{"rendered":"https:\/\/f-techsolution.com\/?p=43836"},"modified":"2026-10-30T19:08:24","modified_gmt":"2026-10-30T12:08:24","slug":"dung-power-automate-cho-quy-trinh-approval-noi-bo","status":"publish","type":"post","link":"https:\/\/f-techsolution.com\/en\/blog\/dung-power-automate-cho-quy-trinh-approval-noi-bo\/","title":{"rendered":"D\u00f9ng Power Automate cho quy tr\u00ecnh approval n\u1ed9i b\u1ed9 n\u00ean b\u1eaft \u0111\u1ea7u t\u1eeb \u0111\u00e2u?"},"content":{"rendered":"

D\u00f9ng Power Automate cho quy tr\u00ecnh approval n\u1ed9i b\u1ed9 n\u00ean b\u1eaft \u0111\u1ea7u t\u1eeb \u0111\u00e2u?<\/h1>\n

\"D\u00f9ng<\/p>\n

Trong nhi\u1ec1u doanh nghi\u1ec7p, quy tr\u00ecnh ph\u00ea duy\u1ec7t v\u1eabn \u0111\u01b0\u1ee3c x\u1eed l\u00fd b\u1eb1ng email, chat ho\u1eb7c file Excel.<\/p>\n

Nh\u00e2n vi\u00ean g\u1eedi y\u00eau c\u1ea7u.<\/p>\n

Manager tr\u1ea3 l\u1eddi \u201cApproved\u201d.<\/p>\n

Finance ki\u1ec3m tra l\u1ea1i.<\/p>\n

Admin c\u1eadp nh\u1eadt tr\u1ea1ng th\u00e1i.<\/p>\n

Sau v\u00e0i tu\u1ea7n, r\u1ea5t kh\u00f3 bi\u1ebft y\u00eau c\u1ea7u n\u00e0o \u0111ang ch\u1edd, ai \u0111\u00e3 ph\u00ea duy\u1ec7t v\u00e0 \u0111\u00e2u l\u00e0 phi\u00ean b\u1ea3n cu\u1ed1i c\u00f9ng.<\/p>\n

Microsoft Power Automate gi\u00fap doanh nghi\u1ec7p bi\u1ebfn nh\u1eefng b\u01b0\u1edbc th\u1ee7 c\u00f4ng n\u00e0y th\u00e0nh workflow c\u00f3 c\u1ea5u tr\u00fac h\u01a1n.<\/p>\n

Microsoft hi\u1ec7n h\u1ed7 tr\u1ee3 Approval trong Power Automate cho nhi\u1ec1u t\u00ecnh hu\u1ed1ng nh\u01b0 ngh\u1ec9 ph\u00e9p, t\u00e0i li\u1ec7u c\u1ea7n k\u00fd duy\u1ec7t, expense report, invoice, work order ho\u1eb7c sales quotation. Approver c\u00f3 th\u1ec3 ph\u1ea3n h\u1ed3i t\u1eeb email, Microsoft Teams ho\u1eb7c Power Automate Approvals.<\/p>\n

Tuy nhi\u00ean, l\u1ed7i th\u01b0\u1eddng g\u1eb7p l\u00e0 doanh nghi\u1ec7p b\u1eaft \u0111\u1ea7u b\u1eb1ng m\u1ed9t flow qu\u00e1 ph\u1ee9c t\u1ea1p.<\/p>\n

M\u1ed9t workflow approval t\u1ed1t n\u00ean b\u1eaft \u0111\u1ea7u b\u1eb1ng c\u00e2u h\u1ecfi \u0111\u01a1n gi\u1ea3n:<\/p>\n

Ai g\u1eedi y\u00eau c\u1ea7u? Ai duy\u1ec7t? D\u1eef li\u1ec7u n\u1eb1m \u1edf \u0111\u00e2u? Sau khi duy\u1ec7t th\u00ec \u0111i\u1ec1u g\u00ec x\u1ea3y ra?<\/strong><\/p>\n

N\u1ebfu b\u1ed1n c\u00e2u h\u1ecfi n\u00e0y ch\u01b0a r\u00f5, ch\u01b0a n\u00ean b\u1eaft \u0111\u1ea7u x\u00e2y automation.<\/p>\n

M\u1ed9t approval workflow c\u01a1 b\u1ea3n g\u1ed3m nh\u1eefng g\u00ec?<\/h2>\n

M\u1ed9t flow ph\u00ea duy\u1ec7t c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c hi\u1ec3u qua s\u00e1u ph\u1ea7n:<\/p>\n

Trigger \u2192 Data \u2192 Approval \u2192 Decision \u2192 Action \u2192 Audit<\/strong><\/p>\n

Trigger l\u00e0 s\u1ef1 ki\u1ec7n b\u1eaft \u0111\u1ea7u.<\/p>\n

For example:<\/p>\n

M\u1ed9t item m\u1edbi \u0111\u01b0\u1ee3c t\u1ea1o trong Microsoft Lists.<\/p>\n

M\u1ed9t form \u0111\u01b0\u1ee3c submit.<\/p>\n

M\u1ed9t file \u0111\u01b0\u1ee3c upload v\u00e0o SharePoint.<\/p>\n

M\u1ed9t request thay \u0111\u1ed5i tr\u1ea1ng th\u00e1i.<\/p>\n

Sau \u0111\u00f3 Power Automate l\u1ea5y d\u1eef li\u1ec7u c\u1ea7n thi\u1ebft v\u00e0 g\u1eedi approval t\u1edbi \u0111\u00fang ng\u01b0\u1eddi.<\/p>\n

Approver ch\u1ecdn Approve ho\u1eb7c Reject.<\/p>\n

Flow ki\u1ec3m tra k\u1ebft qu\u1ea3 r\u1ed3i th\u1ef1c hi\u1ec7n h\u00e0nh \u0111\u1ed9ng ti\u1ebfp theo.<\/p>\n

For example:<\/p>\n

Approve \u2192 c\u1eadp nh\u1eadt status th\u00e0nh Approved.<\/p>\n

Reject \u2192 c\u1eadp nh\u1eadt status th\u00e0nh Rejected.<\/p>\n

Cu\u1ed1i c\u00f9ng h\u1ec7 th\u1ed1ng g\u1eedi th\u00f4ng b\u00e1o v\u00e0 l\u01b0u l\u1ea1i k\u1ebft qu\u1ea3.<\/p>\n

Microsoft c\u0169ng s\u1eed d\u1ee5ng ch\u00ednh m\u00f4 h\u00ecnh n\u00e0y trong c\u00e1c v\u00ed d\u1ee5 ch\u00ednh th\u1ee9c: m\u1ed9t item m\u1edbi trong SharePoint\/List k\u00edch ho\u1ea1t flow, sau \u0111\u00f3 d\u00f9ng Start and wait for an approval<\/strong>, ki\u1ec3m tra response b\u1eb1ng Condition v\u00e0 c\u1eadp nh\u1eadt item t\u01b0\u01a1ng \u1ee9ng.<\/p>\n

N\u00ean b\u1eaft \u0111\u1ea7u t\u1eeb workflow n\u00e0o?<\/h2>\n

Kh\u00f4ng n\u00ean ch\u1ecdn quy tr\u00ecnh kh\u00f3 nh\u1ea5t c\u1ee7a doanh nghi\u1ec7p \u0111\u1ec3 l\u00e0m flow \u0111\u1ea7u ti\u00ean. Workflow \u0111\u1ea7u ti\u00ean n\u00ean c\u00f3 ba \u0111\u1eb7c \u0111i\u1ec3m:<\/p>\n

C\u00f3 b\u01b0\u1edbc ph\u00ea duy\u1ec7t r\u00f5.<\/p>\n

\u0110\u01b0\u1ee3c l\u1eb7p l\u1ea1i th\u01b0\u1eddng xuy\u00ean.<\/p>\n

Kh\u00f4ng c\u00f3 qu\u00e1 nhi\u1ec1u ngo\u1ea1i l\u1ec7.<\/p>\n

V\u00ed d\u1ee5 ph\u00f9 h\u1ee3p:<\/p>\n

Y\u00eau c\u1ea7u mua h\u00e0ng.<\/p>\n

\u0110\u0103ng k\u00fd OT.<\/p>\n

Y\u00eau c\u1ea7u thi\u1ebft b\u1ecb.<\/p>\n

\u0110\u1ec1 ngh\u1ecb thanh to\u00e1n.<\/p>\n

Request c\u1ea5p quy\u1ec1n.<\/p>\n

Xin ngh\u1ec9 ph\u00e9p.<\/p>\n

Duy\u1ec7t t\u00e0i li\u1ec7u.<\/p>\n

Nh\u1eefng quy tr\u00ecnh n\u00e0y th\u01b0\u1eddng c\u00f3 logic t\u01b0\u01a1ng \u0111\u1ed1i r\u00f5 v\u00e0 d\u1ec5 \u0111o hi\u1ec7u qu\u1ea3.<\/p>\n

V\u00ed d\u1ee5: Quy tr\u00ecnh \u0111\u1ec1 ngh\u1ecb mua thi\u1ebft b\u1ecb<\/h2>\n

Gi\u1ea3 s\u1eed nh\u00e2n vi\u00ean c\u1ea7n mua m\u1ed9t m\u00e0n h\u00ecnh m\u1edbi.<\/p>\n

M\u1ed9t workflow \u0111\u01a1n gi\u1ea3n c\u00f3 th\u1ec3 l\u00e0:<\/p>\n

Nh\u00e2n vi\u00ean g\u1eedi request.<\/p>\n

Manager duy\u1ec7t.<\/p>\n

N\u1ebfu s\u1ed1 ti\u1ec1n v\u01b0\u1ee3t ng\u01b0\u1ee1ng, Finance duy\u1ec7t th\u00eam.<\/p>\n

N\u1ebfu \u0111\u01b0\u1ee3c duy\u1ec7t, Admin nh\u1eadn th\u00f4ng b\u00e1o \u0111\u1ec3 th\u1ef1c hi\u1ec7n mua h\u00e0ng.<\/p>\n

N\u1ebfu b\u1ecb t\u1eeb ch\u1ed1i, requester nh\u1eadn l\u00fd do.<\/p>\n

\u0110\u00e2y l\u00e0 m\u1ed9t use case r\u1ea5t ph\u00f9 h\u1ee3p \u0111\u1ec3 tri\u1ec3n khai Power Automate v\u00ec c\u00f3 trigger, approver, condition v\u00e0 action r\u00f5 r\u00e0ng.<\/p>\n

B\u01b0\u1edbc 1: X\u00e1c \u0111\u1ecbnh ngu\u1ed3n d\u1eef li\u1ec7u tr\u01b0\u1edbc<\/h2>\n

Approval kh\u00f4ng n\u00ean t\u1ed3n t\u1ea1i m\u1ed9t m\u00ecnh.<\/p>\n

Doanh nghi\u1ec7p c\u1ea7n m\u1ed9t n\u01a1i l\u01b0u request.<\/p>\n

C\u00f3 th\u1ec3 d\u00f9ng:<\/p>\n

Microsoft Lists.<\/p>\n

SharePoint List.<\/p>\n

Power Apps + Dataverse.<\/p>\n

Forms k\u1ebft h\u1ee3p Lists.<\/p>\n

V\u1edbi SME, Microsoft Lists ho\u1eb7c SharePoint List th\u01b0\u1eddng l\u00e0 \u0111i\u1ec3m b\u1eaft \u0111\u1ea7u \u0111\u01a1n gi\u1ea3n.<\/p>\n

V\u00ed d\u1ee5 Request List c\u00f3 th\u1ec3 g\u1ed3m:<\/p>\n

Request ID.<\/p>\n

Requester.<\/p>\n

Department.<\/p>\n

Request Type.<\/p>\n

Amount.<\/p>\n

Business Reason.<\/p>\n

Manager.<\/p>\n

Status.<\/p>\n

Approval Date.<\/p>\n

Approver Comment.<\/p>\n

Microsoft cho ph\u00e9p m\u1ed9t item m\u1edbi trong Lists ho\u1eb7c SharePoint tr\u1edf th\u00e0nh trigger \u0111\u1ec3 b\u1eaft \u0111\u1ea7u approval flow.<\/p>\n

\u0110i\u1ec1u quan tr\u1ecdng l\u00e0 d\u1eef li\u1ec7u c\u1ea7n \u0111\u1ee7 \u0111\u1ec3 approver ra quy\u1ebft \u0111\u1ecbnh.<\/p>\n

N\u1ebfu approval email ch\u1ec9 n\u00f3i:<\/p>\n

\u201cPlease approve request #123\u201d<\/p>\n

nh\u01b0ng ng\u01b0\u1eddi duy\u1ec7t ph\u1ea3i m\u1edf th\u00eam ba h\u1ec7 th\u1ed1ng \u0111\u1ec3 hi\u1ec3u y\u00eau c\u1ea7u, flow ch\u01b0a th\u1eadt s\u1ef1 t\u1ea1o ra nhi\u1ec1u gi\u00e1 tr\u1ecb.<\/p>\n

B\u01b0\u1edbc 2: Ch\u1ecdn trigger r\u00f5 r\u00e0ng<\/h2>\n

Trigger n\u00ean ph\u1ea3n \u00e1nh m\u1ed9t s\u1ef1 ki\u1ec7n c\u1ee5 th\u1ec3.<\/p>\n

For example:<\/p>\n

When an item is created.<\/p>\n

When an item is created or modified.<\/p>\n

When a form response is submitted.<\/p>\n

When a file is created.<\/p>\n

Kh\u00f4ng n\u00ean t\u1ea1o trigger qu\u00e1 r\u1ed9ng n\u1ebfu kh\u00f4ng c\u1ea7n.<\/p>\n

V\u00ed d\u1ee5 flow ch\u1ea1y m\u1ed7i l\u1ea7n item thay \u0111\u1ed5i c\u00f3 th\u1ec3 v\u00f4 t\u00ecnh t\u1ef1 k\u00edch ho\u1ea1t l\u1ea1i khi ch\u00ednh flow c\u1eadp nh\u1eadt Status.<\/p>\n

\u0110i\u1ec1u n\u00e0y c\u00f3 th\u1ec3 g\u00e2y loop ho\u1eb7c ch\u1ea1y th\u1eeba.<\/p>\n

M\u1ed9t c\u00e1ch an to\u00e0n h\u01a1n l\u00e0 s\u1eed d\u1ee5ng trigger condition ho\u1eb7c thi\u1ebft k\u1ebf Status r\u00f5 r\u00e0ng.<\/p>\n

For example:<\/p>\n

Draft \u2192 Submitted \u2192 Pending Approval \u2192 Approved \/ Rejected.<\/p>\n

Flow ch\u1ec9 b\u1eaft \u0111\u1ea7u khi Status chuy\u1ec3n sang Submitted.<\/p>\n

B\u01b0\u1edbc 3: Ch\u1ecdn \u0111\u00fang lo\u1ea1i approval<\/h2>\n

Power Automate hi\u1ec7n h\u1ed7 tr\u1ee3 nhi\u1ec1u ki\u1ec3u approval.<\/p>\n

Microsoft cung c\u1ea5p c\u00e1c l\u1ef1a ch\u1ecdn nh\u01b0:<\/p>\n

Approve\/Reject \u2013 Everyone must approve.<\/p>\n

Approve\/Reject \u2013 First to respond.<\/p>\n

Custom Responses \u2013 Wait for all responses.<\/p>\n

Custom Responses \u2013 Wait for one response.<\/p>\n

Sequential approval.<\/p>\n

Kh\u00f4ng n\u00ean ch\u1ecdn theo c\u1ea3m t\u00ednh.<\/p>\n

N\u1ebfu ch\u1ec9 c\u1ea7n m\u1ed9t Manager duy\u1ec7t, d\u00f9ng approval \u0111\u01a1n gi\u1ea3n.<\/p>\n

N\u1ebfu c\u00f3 ba approver nh\u01b0ng ch\u1ec9 c\u1ea7n m\u1ed9t ng\u01b0\u1eddi trong nh\u00f3m \u0111\u1ed3ng \u00fd, c\u00f3 th\u1ec3 d\u00f9ng First to respond ho\u1eb7c Microsoft 365 Group ph\u00f9 h\u1ee3p. Microsoft cho ph\u00e9p g\u1eedi approval t\u1edbi Microsoft 365 Group, v\u00e0 trong tr\u01b0\u1eddng h\u1ee3p group approval, ph\u1ea3n h\u1ed3i c\u1ee7a m\u1ed9t th\u00e0nh vi\u00ean c\u00f3 th\u1ec3 \u0111\u1ea1i di\u1ec7n cho group.<\/p>\n

N\u1ebfu Finance ch\u1ec9 \u0111\u01b0\u1ee3c duy\u1ec7t sau khi Department Head \u0111\u00e3 duy\u1ec7t, sequential approval ph\u00f9 h\u1ee3p h\u01a1n.<\/p>\n

B\u01b0\u1edbc 4: D\u00f9ng \u201cStart and wait for an approval\u201d khi workflow \u0111\u01a1n gi\u1ea3n<\/h2>\n

V\u1edbi ph\u1ea7n l\u1edbn flow c\u01a1 b\u1ea3n, Microsoft khuy\u1ebfn ngh\u1ecb Start and wait for an approval<\/strong> v\u00ec action n\u00e0y v\u1eeba t\u1ea1o y\u00eau c\u1ea7u v\u1eeba ch\u1edd ph\u1ea3n h\u1ed3i tr\u01b0\u1edbc khi flow ti\u1ebfp t\u1ee5c.<\/p>\n

For example:<\/p>\n

Trigger: Request \u0111\u01b0\u1ee3c submit.<\/p>\n

Action: Start and wait for an approval.<\/p>\n

Approver: Manager.<\/p>\n

Condition: Outcome = Approve?<\/p>\n

N\u1ebfu Yes \u2192 Update item = Approved.<\/p>\n

N\u1ebfu No \u2192 Update item = Rejected.<\/p>\n

\u0110\u00e2y l\u00e0 c\u1ea5u tr\u00fac d\u1ec5 hi\u1ec3u v\u00e0 d\u1ec5 b\u1ea3o tr\u00ec.<\/p>\n

Kh\u00f4ng c\u1ea7n t\u00e1ch th\u00e0nh nhi\u1ec1u flow n\u1ebfu quy tr\u00ecnh ch\u1ec9 k\u00e9o d\u00e0i v\u00e0i gi\u1edd ho\u1eb7c v\u00e0i ng\u00e0y.<\/p>\n

Khi n\u00e0o n\u00ean d\u00f9ng \u201cCreate an approval\u201d thay v\u00ec ch\u1edd tr\u1ef1c ti\u1ebfp?<\/h2>\n

N\u1ebfu approval c\u00f3 th\u1ec3 k\u00e9o d\u00e0i r\u1ea5t l\u00e2u ho\u1eb7c workflow c\u1ea7n linh ho\u1ea1t h\u01a1n, doanh nghi\u1ec7p c\u00f3 th\u1ec3 t\u00e1ch ph\u1ea7n t\u1ea1o approval v\u00e0 ph\u1ea7n x\u1eed l\u00fd response.<\/p>\n

Microsoft l\u01b0u \u00fd r\u1eb1ng v\u1edbi long-running approvals c\u00f3 kh\u1ea3 n\u0103ng v\u01b0\u1ee3t qu\u00e1 30 ng\u00e0y, n\u00ean l\u01b0u approval trong Dataverse v\u00e0 d\u00f9ng hai flow: m\u1ed9t flow t\u1ea1o request, flow c\u00f2n l\u1ea1i x\u1eed l\u00fd k\u1ebft qu\u1ea3 sau \u0111\u00f3.<\/p>\n

\u0110\u00e2y th\u01b0\u1eddng l\u00e0 m\u00f4 h\u00ecnh ph\u00f9 h\u1ee3p h\u01a1n cho:<\/p>\n

Approval h\u1ee3p \u0111\u1ed3ng d\u00e0i ng\u00e0y.<\/p>\n

Procurement l\u1edbn.<\/p>\n

Capital expenditure.<\/p>\n

Project approval nhi\u1ec1u c\u1ea5p.<\/p>\n

Kh\u00f4ng n\u00ean d\u00f9ng ki\u1ebfn tr\u00fac n\u00e0y cho m\u1ed9t request \u0111\u01a1n gi\u1ea3n n\u1ebfu kh\u00f4ng c\u1ea7n.<\/p>\n

B\u01b0\u1edbc 5: \u0110\u1eebng ch\u1ec9 x\u1eed l\u00fd Approve v\u00e0 qu\u00ean exception<\/h2>\n

Approval workflow th\u1ef1c t\u1ebf lu\u00f4n c\u00f3 ngo\u1ea1i l\u1ec7.<\/p>\n

For example:<\/p>\n

Approver ngh\u1ec9 ph\u00e9p.<\/p>\n

Approver account b\u1ecb disable.<\/p>\n

Manager ch\u01b0a \u0111\u01b0\u1ee3c khai b\u00e1o.<\/p>\n

Request thi\u1ebfu d\u1eef li\u1ec7u.<\/p>\n

Approval qu\u00e1 h\u1ea1n.<\/p>\n

Amount v\u01b0\u1ee3t ng\u01b0\u1ee1ng.<\/p>\n

Flow l\u1ed7i khi g\u1eedi email.<\/p>\n

Do \u0111\u00f3, ngo\u00e0i nh\u00e1nh Approve\/Reject, c\u1ea7n x\u00e1c \u0111\u1ecbnh exception.<\/p>\n

For example:<\/p>\n

N\u1ebfu Manager field tr\u1ed1ng \u2192 g\u1eedi cho Admin ki\u1ec3m tra.<\/p>\n

N\u1ebfu Amount > 50 tri\u1ec7u \u2192 th\u00eam Finance Director.<\/p>\n

N\u1ebfu approval ch\u01b0a ph\u1ea3n h\u1ed3i sau 3 ng\u00e0y \u2192 g\u1eedi reminder ho\u1eb7c escalation.<\/p>\n

N\u1ebfu flow fail \u2192 th\u00f4ng b\u00e1o flow owner.<\/p>\n

\u0110\u00e2y l\u00e0 \u0111i\u1ec3m ph\u00e2n bi\u1ec7t m\u1ed9t demo flow v\u00e0 m\u1ed9t production workflow.<\/p>\n

Owner c\u1ee7a approval flow l\u00e0 ai?<\/h2>\n

Kh\u00f4ng n\u00ean \u0111\u1ec3 flow quan tr\u1ecdng ch\u1ec9 thu\u1ed9c v\u1ec1 account c\u1ee7a m\u1ed9t nh\u00e2n vi\u00ean.<\/p>\n

V\u00ed d\u1ee5 ng\u01b0\u1eddi t\u1ea1o flow ngh\u1ec9 vi\u1ec7c.<\/p>\n

Connection h\u1ebft hi\u1ec7u l\u1ef1c.<\/p>\n

Flow ti\u1ebfp t\u1ee5c t\u1ed3n t\u1ea1i nh\u01b0ng kh\u00f4ng ai bi\u1ebft ai ch\u1ecbu tr\u00e1ch nhi\u1ec7m.<\/p>\n

Doanh nghi\u1ec7p n\u00ean x\u00e1c \u0111\u1ecbnh r\u00f5:<\/p>\n

Business Owner.<\/p>\n

Technical Owner.<\/p>\n

Backup Owner.<\/p>\n

Business Owner ch\u1ecbu tr\u00e1ch nhi\u1ec7m v\u1ec1 logic quy tr\u00ecnh.<\/p>\n

Technical Owner qu\u1ea3n l\u00fd flow, connector, error v\u00e0 deployment.<\/p>\n

Microsoft c\u0169ng c\u00f3 guidance ri\u00eang v\u1ec1 governance, security, naming convention v\u00e0 monitoring cho Power Automate.<\/p>\n

Naming convention n\u00ean \u0111\u01b0\u1ee3c chu\u1ea9n h\u00f3a<\/h2>\n

N\u1ebfu m\u1ed9t tenant c\u00f3 c\u00e1c flow nh\u01b0:<\/p>\n

Flow 1.<\/p>\n

Approval New.<\/p>\n

Test2.<\/p>\n

Final Approval.<\/p>\n

th\u00ec sau v\u00e0i th\u00e1ng s\u1ebd r\u1ea5t kh\u00f3 qu\u1ea3n l\u00fd.<\/p>\n

M\u1ed9t naming convention \u0111\u01a1n gi\u1ea3n c\u00f3 th\u1ec3 l\u00e0:<\/p>\n

APPROVAL \u2013 Procurement \u2013 Purchase Request<\/code><\/p>\n

APPROVAL \u2013 HR \u2013 Overtime<\/code><\/p>\n

APPROVAL \u2013 IT \u2013 Access Request<\/code><\/p>\n

Khi nh\u00ecn t\u00ean flow, IT bi\u1ebft ngay ch\u1ee9c n\u0103ng.<\/p>\n

C\u00f3 n\u00ean d\u00f9ng Teams Approvals?<\/h2>\n

C\u00f3, n\u1ebfu ng\u01b0\u1eddi d\u00f9ng ch\u1ee7 y\u1ebfu l\u00e0m vi\u1ec7c trong Teams.<\/p>\n

Microsoft Teams c\u00f3 \u1ee9ng d\u1ee5ng Approvals ri\u00eang, cho ph\u00e9p ng\u01b0\u1eddi d\u00f9ng t\u1ea1o, qu\u1ea3n l\u00fd v\u00e0 ph\u1ea3n h\u1ed3i approval ngay trong Teams. C\u00e1c approval n\u00e0y s\u1eed d\u1ee5ng Power Automate infrastructure, v\u00e0 approver c\u00f3 th\u1ec3 x\u1eed l\u00fd request t\u1eeb m\u1ed9t n\u01a1i t\u1eadp trung.<\/p>\n

Tuy nhi\u00ean, Teams Approvals ph\u00f9 h\u1ee3p nh\u1ea5t khi workflow t\u01b0\u01a1ng \u0111\u1ed1i \u0111\u01a1n gi\u1ea3n.<\/p>\n

N\u1ebfu doanh nghi\u1ec7p c\u1ea7n:<\/p>\n

Custom business logic.<\/p>\n

Update SharePoint.<\/p>\n

Check amount.<\/p>\n

Multiple conditions.<\/p>\n

Escalation.<\/p>\n

Logging.<\/p>\n

th\u00ec Power Automate flow v\u1eabn ph\u00f9 h\u1ee3p h\u01a1n.<\/p>\n

C\u00f3 th\u1ec3 d\u00f9ng Teams nh\u01b0 giao di\u1ec7n approval, c\u00f2n logic n\u1eb1m trong flow.<\/p>\n

C\u1ea7n l\u01b0u tr\u1ea1ng th\u00e1i \u1edf \u0111\u00e2u?<\/h2>\n

Kh\u00f4ng n\u00ean ch\u1ec9 d\u1ef1a v\u00e0o email approval.<\/p>\n

System of record n\u00ean c\u00f3 status r\u00f5 r\u00e0ng.<\/p>\n

V\u00ed d\u1ee5 List:<\/p>\n

Submitted.<\/p>\n

Pending Approval.<\/p>\n

Approved.<\/p>\n

Rejected.<\/p>\n

Processing.<\/p>\n

Completed.<\/p>\n

Canceled.<\/p>\n

Approval outcome t\u1eeb Power Automate sau \u0111\u00f3 c\u1eadp nh\u1eadt v\u00e0o item.<\/p>\n

Nh\u01b0 v\u1eady Operations c\u00f3 th\u1ec3 t\u1ea1o view:<\/p>\n

Pending.<\/p>\n

Approved today.<\/p>\n

Rejected.<\/p>\n

Overdue.<\/p>\n

Kh\u00f4ng c\u1ea7n t\u00ecm email c\u0169.<\/p>\n

Approval comment r\u1ea5t quan tr\u1ecdng<\/h2>\n

\u0110\u1eb7c bi\u1ec7t v\u1edbi Reject. M\u1ed9t request b\u1ecb t\u1eeb ch\u1ed1i m\u00e0 kh\u00f4ng c\u00f3 l\u00fd do s\u1ebd t\u1ea1o th\u00eam trao \u0111\u1ed5i.<\/p>\n

Doanh nghi\u1ec7p n\u00ean y\u00eau c\u1ea7u approver nh\u1eadp comment khi Reject n\u1ebfu workflow ph\u00f9 h\u1ee3p.<\/p>\n

For example:<\/p>\n

\u201cRejected \u2013 thi\u1ebfu quotation th\u1ee9 hai.\u201d<\/p>\n

\u201cRejected \u2013 budget v\u01b0\u1ee3t h\u1ea1n m\u1ee9c.\u201d<\/p>\n

Comment c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c ghi l\u1ea1i v\u00e0o List ho\u1eb7c g\u1eedi cho requester.<\/p>\n

\u0110i\u1ec1u n\u00e0y gi\u00fap quy tr\u00ecnh minh b\u1ea1ch h\u01a1n.<\/p>\n

Kh\u00f4ng n\u00ean hard-code approver n\u1ebfu t\u1ed5 ch\u1ee9c thay \u0111\u1ed5i th\u01b0\u1eddng xuy\u00ean<\/h2>\n

M\u1ed9t l\u1ed7i r\u1ea5t ph\u1ed5 bi\u1ebfn:<\/p>\n

Flow g\u1eedi th\u1eb3ng t\u1edbi managerA@company.com<\/code>.<\/p>\n

Sau s\u00e1u th\u00e1ng Manager A chuy\u1ec3n v\u1ecb tr\u00ed.<\/p>\n

Flow v\u1eabn g\u1eedi sai ng\u01b0\u1eddi.<\/p>\n

C\u00e1ch t\u1ed1t h\u01a1n l\u00e0 l\u1ea5y approver t\u1eeb d\u1eef li\u1ec7u.<\/p>\n

For example:<\/p>\n

Manager field trong Microsoft Entra \/ Microsoft 365 profile.<\/p>\n

Approver column trong Lists.<\/p>\n

Department Approval Matrix.<\/p>\n

SharePoint Configuration List.<\/p>\n

Nh\u01b0 v\u1eady thay \u0111\u1ed5i approver kh\u00f4ng y\u00eau c\u1ea7u s\u1eeda flow.<\/p>\n

Approval Matrix h\u1eefu \u00edch khi n\u00e0o?<\/h2>\n

Khi doanh nghi\u1ec7p c\u00f3 nhi\u1ec1u rule.<\/p>\n

For example:<\/p>\n

Sales d\u01b0\u1edbi 10 tri\u1ec7u \u2192 Sales Manager.<\/p>\n

Sales tr\u00ean 10 tri\u1ec7u \u2192 Sales Director.<\/p>\n

IT d\u01b0\u1edbi 20 tri\u1ec7u \u2192 IT Manager.<\/p>\n

IT tr\u00ean 20 tri\u1ec7u \u2192 Finance Director.<\/p>\n

Kh\u00f4ng n\u00ean vi\u1ebft h\u00e0ng ch\u1ee5c Condition tr\u1ef1c ti\u1ebfp trong flow.<\/p>\n

C\u00f3 th\u1ec3 t\u1ea1o m\u1ed9t Approval Matrix trong Lists \u0111\u1ec3 flow lookup.<\/p>\n

\u0110i\u1ec1u n\u00e0y gi\u00fap Business Owner thay \u0111\u1ed5i rule d\u1ec5 h\u01a1n m\u00e0 kh\u00f4ng ph\u1ea3i ch\u1ec9nh automation.<\/p>\n

Logging v\u00e0 audit c\u1ea7n \u0111\u01b0\u1ee3c t\u00ednh t\u1eeb \u0111\u1ea7u<\/h2>\n

Approval l\u00e0 business decision.<\/p>\n

Do \u0111\u00f3 n\u00ean gi\u1eef:<\/p>\n

Requester.<\/p>\n

Submitted time.<\/p>\n

Approver.<\/p>\n

Approval time.<\/p>\n

Outcome.<\/p>\n

Comments.<\/p>\n

Final status.<\/p>\n

Microsoft Approvals l\u01b0u response metadata v\u00e0 l\u1ecbch s\u1eed approval, nh\u01b0ng v\u1edbi business workflow, doanh nghi\u1ec7p v\u1eabn n\u00ean l\u01b0u nh\u1eefng tr\u01b0\u1eddng c\u1ea7n thi\u1ebft trong system of record \u0111\u1ec3 reporting d\u1ec5 h\u01a1n.<\/p>\n

\u0110o hi\u1ec7u qu\u1ea3 workflow nh\u01b0 th\u1ebf n\u00e0o?<\/h2>\n

Kh\u00f4ng n\u00ean ch\u1ec9 \u0111o s\u1ed1 flow runs.<\/p>\n

N\u00ean \u0111o business outcome.<\/p>\n

For example:<\/p>\n

Th\u1eddi gian approval trung b\u00ecnh tr\u01b0\u1edbc automation: 2 ng\u00e0y.<\/p>\n

Sau automation: 6 gi\u1edd.<\/p>\n

T\u1ef7 l\u1ec7 request b\u1ecb thi\u1ebfu th\u00f4ng tin gi\u1ea3m bao nhi\u00eau?<\/p>\n

Bao nhi\u00eau approval qu\u00e1 h\u1ea1n?<\/p>\n

Department n\u00e0o c\u00f3 bottleneck?<\/p>\n

Flow fail rate l\u00e0 bao nhi\u00eau?<\/p>\n

Bao nhi\u00eau b\u01b0\u1edbc email\/chat \u0111\u01b0\u1ee3c lo\u1ea1i b\u1ecf?<\/p>\n

Nh\u1eefng KPI n\u00e0y gi\u00fap doanh nghi\u1ec7p bi\u1ebft automation c\u00f3 th\u1ef1c s\u1ef1 t\u1ea1o gi\u00e1 tr\u1ecb hay kh\u00f4ng.<\/p>\n

Checklist tri\u1ec3n khai Power Automate Approval<\/h1>\n

Tr\u01b0\u1edbc khi \u0111\u01b0a flow v\u00e0o production, n\u00ean ki\u1ec3m tra:<\/p>\n